Indigo Rent a Car is committed towards providing prime quality services to all our customers. To ensure that our ability to provide superior customer service is never compromised, we’ve created a unique way to measure Enterprise customer service satisfaction. Our Enterprise Service Quality index hinges on two simple words: completely satisfied. Every month, we measure customer satisfaction with each local branch through telephone surveys of hundreds of thousands of our customers.
Indigo Rent a Car is one of the largest car rental leaders in Dubai, the reasons:
1. We keep track of international developments in the car rental industry.
2. We custom-design the right car rental program for any business organization.
3. We are dedicated to client service.
4. We are continually innovative and creative.
5. We think our confidence is justified, but why not let you be the judge!
6. We keep on improving the quality of our advisory staff by creating a learning environment opportunities.
Every month we offer about at least one training of a team of new cadres recruited among select university graduates. The team primary objective is to counsel customers and prospects alike on the latest developments and improvements in the car rental industry.